Contact Us
We're happy to help. Pick the contact that fits your need. For legal and billing matters, your registered entity depends on your region.
Support
support@scalix.world
Billing & Refunds
billing@scalix.world
Legal & Data Protection
legal@scalix.world · data@scalix.world
Security
security@scalix.world
Registered Entity — India (customers in India)
Scalix World Private Limited CIN: U72100KL2026PTC102006 C/O Prema N.V, Kailas, Thannirankadu, Mathur, Pallanchathanur, Alathur, Palakkad-678571, Kerala, India
Registered Entity — United Kingdom & International
Energy FW Ltd Company No.: 14600160 5 Brayford Square, London, E1 0SG, United Kingdom
Grievance Officer (India)
In accordance with India's Information Technology Act and Rules, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023: Name: Kiran Ravi, Director Email: grievance@scalix.world We acknowledge grievances within 48 hours and aim to resolve them within 30 days.